The Tricky Psychology Of The Movers

Posted by Relocation Specialist on December 3rd, 2009 filed in Relocating

When moving scam companies trick their victims, they first make an effort to win the victim’s trust or at least put them at ease, so they won’t suspect he is being scammed. Sometimes this is done through intimidation, But sometimes, as in the following story this is done in a seemingly playful and jesting manor.

In the following story, which was posted on the bulletin board of an anti moving scam web site, a woman had contracted with a moving company to make her move. Although, it was not strictly legal, she agreed to a binding moving cost estimate made in cubic feet. The estimate was a little high, she agreed to go with them, when they offered her a discount.

The moving company failed to show up on the day designated for the move, and they set a time for the pick up. She arrived promptly at 2pm, the scheduled pickup time, and was flustered when the movers told her they had been sitting out in the hot sun waiting for her for three hours. At that point she felt sympathetic for the movers. And so, she “blindly did what they asked, as the foreman quickly went through the documentation in a rush to get started and joked that wanting to read everything made me seem like a ’school teacher.’” She signed the contract not realizing that it contained fine print which later allowed the movers to double the cost of the move.

The blind misplaced trust of the victim, was illustrated in her description of the event “I did find the movers very professional in manner and had no reason not to trust them so I conceded to the pressure and did not read the details.”

A common human response to being tricked by a group of people is to split them into the good guys and the bad guys. So this woman thought the workers who had been sitting out in the hot sun were the good guys, and the managers in the office, who ran the company were the bad guys. But nothing could be further from the truth.

Repeated testimonials of former workers for moving scam companies, has proven that these companies actually offer cash incentives to employees who are successful in raising the price of the move.It has been validated over and over again, that people working for moving scammers, actually get bonuses whenever they find ways of raising the moving price, even a percentage commission.

Like most people about to take advantage of someone else, the workers were selfish individuals. They were not interested in apologizing for having missed the first moving date, rather they wanted to put the woman on the defensive by complaining about the hot sun even though they were to blame, if anyone, for having shown up early. Then they used the “School teacher” line to stop the woman from reading the fine print. They had successfully sized her up, and a foreman who was used to getting his way with women, won. The woman’s subsequent naive belief that the movers were innocent of wrong doing was typical of the well known psychological defense of identification with the aggressor

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